RETURNS INFORMATION

For domestic US returns: USA returns portal

For all  other returns, please contact us with the following details: 

  • Order Number
  • Reason for return
  • Any relevant details or pictures to help us process your request faster


Exchanges and Store Credit:

Returns are accepted within 30 days of purchase

 Items must be unused and in original condition to qualify for exchange or store credit.

International Orders (outside the USA and AUS): Due to higher shipping costs, we can only offer store credit, not exchanges.


Refunds for Incorrect or Faulty Items:

  • We accept refunds only for defective or incorrect items.
  • Contact us within 30 days of purchase if you receive a faulty item.
  • We will assess and offer a replacement, store credit, or refund as appropriate.


Important Notes:

📦 Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

💸 Shipping and handling fees are non-refundable.